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#Dental dental office toolkit how to#
#Dental dental office toolkit manual#

LINA and NYLGICNY are not affiliates of Cigna.Īll insurance policies and group benefit plans contain exclusions and limitations. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT) (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA) or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. That insure or administer group HMO, dental HMO, and other products or services in your state). Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., and Cigna HealthCare of North Carolina, Inc.

#Dental dental office toolkit how to#

To register additional users, please view the following video: How to set up User Management.Find an in-network doctor, dentist, or facility With DOT’s new user management functionality, offices may manage the roles and permissions of other users in their office. We encourage offices to use a separate account for each user.

Who in my office should be registered with their own account? Note: If you do not know the phone number or email address associated with the service office, please contact the Delta Dental provider records department for your state.

If you have multiple providers associated with one TIN, you will not have to re-register for each provider.

one office (one TIN), with multiple licenses)?

Do I have to re-register for multiple providers? (ex.

The system will be able to link all service offices associated to that TIN.

You will only have to register for one service office.

What if I have more than one service office associated to a TIN?.

Phone number or email address associated with the service office.

Provider’s Tax Identification Number (TIN).

If you are new user, to register for the Dental Office Toolkit, ensure that you have the following information:.

If you are an existing user of the Dental Office Toolkit, you do not need to re-register.

Please check the processing policies on the claim in question for the reason the claim was denied.Īs a new user, how do I register for the Dental Office Toolkit®?

Denied: A claim that has completed processing and has been denied and/or is not billable to the patient.

Paid: A claim that has completed processing and been paid.

Estimated: A pre-treatment estimate that has completed processing and can be submitted in for payment.

You may be required to submit information for this claim to complete processing (Information Request).

#Dental dental office toolkit manual#

Routed: A claim that requires manual review prior to processing.What does a Routed, Estimated, Denied or Paid claim mean? This includes any claims that have been denied, declined or that have a $0 payment. Click here to view a tutorial on disabling your pop-up blocker.Ī no pay processed claim is any claim that is a $0 cost to the business. Ensure your browser's pop-up blocker is disabled. It is possible your browser's pop-up blocker is blocking this functionality. Why does nothing happen when I select Print Benefits? What do I do if the system will not allow me to pass the incomplete profile page?